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Q. If I live in the continental United States, can I order products in any way other than on line? A. Absolutely!! The most efficient way is by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it but you are also welcome to phone us at (804) 794-3101 between 9:00 a.m. and 7:00 p.m. and speak with us directly or leave a message. Q: Do you draw each product individually by hand? A: No. I wouldn't have time to sleep if I did that. I compose the original design and then I have that original design color copied at a local printer. Q. Is that your own handwriting on the products? A. Yes, with the exception of postcards. When I was growing up, my mother insisted that I could get two excellent grades on every report card--one in conduct and the other in handwriting. I'm not sure I always got an excellent grade in conduct but I always got one in handwriting. It's amazing how that worked out, isn't it? Q. How long does it take you to create a design? A. Obviously the size and intricacy of the design will play a role. Each verse requires that I meditate on its meaning and consider how I can effectively communicate that. If the verse lends itself to illustration, I determine how much space will be required for the writing and then try different approaches for the space that remains. It would be a rare thing to hit that "just right" combination the first time. Frequently I research words within the passage or the context of the writing. Sometimes my illustrations are realistic and sometimes a whimsical representation. For instance, if you find a picture of an angel, it is more likely to be whimsical than to represent the powerful messengers and warriors that they actually are. Q, What is the difference between your method and lithograph printing?A. My products are less expensive to reproduce and therefore more affordable but are likely to fade gradually over an extended period of time. Q. Why do you only use the New International Version of the Bible? A. This is the only version that we are currently authorized to use. Zondervan Publishing House allows us to use this translation of the Bible under certain specific terms and that permission has to be renewed periodically. Without that permission, we could only sell my illustrations and whatever I personally write. And that would defeat the purpose of this business/ministry. It may be that we will also offer another translation if one is used by a substantial number of our customers and we are granted permission. Q. Why can't I buy your products and then just reproduce them myself? A. All of my products are copyrighted, which allows me protection under the law against unauthorized reproduction of my works, which I do not grant. If I discover that any of my designs are being illegally reproduced, I will be obligated to pursue the matter legally and seek compensation. Otherwise my efforts would result in no income and Net's Art, Inc. would cease to be a viable company. Q. What is your return policy? A. If you receive your order and are not satisfied with it, you may return it and we will refund the amount of your purchase if returned within 30 days of receipt and received in sellable condition. We sincerely hope that will not be the case and that you will be completely delighted with all you order and receive. Q. Why did it take you ten years to get a website? A. Although that option was recommended almost from the beginning (1999), we found ourselves too involved in other things to pursue it until now. Our lives have been quite full in the past ten years. All kinds of life issues have arisen, one right after the other. Can you relate? Now seems to be in line with God's timing and we are trusting Him to prosper us.
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Last Updated (Wednesday, 07 December 2011 22:25) |
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